Questions? Don't hesitate to call: 1-800-972-0664
Questions? Don't hesitate to call: 1-800-972-0664
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MrCool Products

MrCool products are shipped to the contiguous 48 States from Kentucky. Following receipt of your order, we will provide you with estimated shipping time and tracking information.

Please allow two weeks (your product may arrive sooner, but no promises). 

Expedited shipping is not available. If an item is out of stock, we will notify you that it is on backorder and advise you of when you can expect it.

Please see the tab on the product page for more information about shipping and returns.


WaterSafe® Products

Our WaterSafe® products ship from Southern California, and have expected transit times from 2 to 5 days for orders shipped within the U.S.   


Global Partner Items

Since we search the globe for the best products we can find, we also partner with suppliers in Europe and Asia.

Because of this, shipping times for globally-sourced products will vary. Item-specific shipping times are listed on each product page. Please let us know if you have any questions!  Write us at